Call Center Forum Discuss Outsourcing here!    FAQ   Search   Memberlist   Usergroups   Register  AN AVENUE FOR YOUR SMALL BUSINESS TO GROW          Call Center Forum Forum Index -> Customer Service Call Centre View previous topic :: View next topic   Author Message anne Joined: 31 May 2008 Posts: 125 Location: Ortigas Center, Philippines Posted: Sat Sep 27, 2008 3:14 am    Post subject: AN AVENUE FOR YOUR SMALL BUSINESS TO GROW GLOBAL SKY -WHEN EVERY CALL COUNTS offers customized business data processing services that match international standards in terms of precision and timely execution. The organization has experience in processing large volumes of data required by major corporate and government organizations. Our various BPO / IT enabled services includes the following: • inbound customer support • outbound marketing support • surveys • market research • lead generation • chat support • email support • online reporting • and more. Services Offering Customer Support Services Our customer service offerings create a virtual customer service center to manage customer concerns and queries through multiple channels including voice, e-mail and chat on a 24/7 and 365 days basis. Service Example: Customers calling to check on their order status, customers calling to check for information on products and services, customers calling to verify their account status, customers calling to check their reservation status etc. Technical Support Services Our technical support offerings include round-the-clock technical support and problem resolution for OEM customers and computer hardware, software, peripherals and Internet infrastructure manufacturing companies. These include installation and product support, up & running support, troubleshooting and Usage support. Service Example: Customers calling to resolve a problem with their home PC, customers calling to understand how to dial up to their ISP, customers calling with a problem with their software or hardware. Telemarketing Services Our telesales and telemarketing outsourcing services target interaction with potential customers for 'prospecting' like either for generating interest in products and services, or to up-sell / promote and cross sell to an existing customer base or to complete the sales process online. Take the next step and invite us to contact you. Feel free to browse our website and we would be delighted to hear from you.... Anna Liza Business Development Officer Global Sky, Inc. www.global-sky.com ann@global-sky.com 1-619-342-0198 US Int'l: 1-619-793-4471 Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First         Call Center Forum Forum Index -> Customer Service Call Centre All times are GMT Page 1 of 1   Jump to: Select a forum Call Centre Services----------------Telemarketing ServicesOutbound Call CentreInbound Call CentreLead GenerationCustomer Service Call CentrePhone SalesTelesales BPO----------------Data Related BPO ProjectsAccounting/Billing ProjectsMedical Transcription Call Center Software----------------Business Intelligence /Data MiningSales Force AutomationKnowledge Management Solution Web Enabled Call Center----------------Chat SolutionE-Mail Management Solution Voice Enabled Call Center----------------IVR SoftwarePredictive DialerCTI Solution Call Center Hardware----------------EPABX Call Center Manager's Forum----------------Value Creation in Call CenterSingle Call ResolveHR Policies in Call CenterBuilding Customer Satisfaction and Loyalty General----------------Know About Me  You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum Call Center Directory Powered by phpBB © 2001, 2005 phpBB Group

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