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Call Center Forum Discuss Outsourcing here!
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sekhar Guest
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Posted: Mon Jun 20, 2005 11:27 am Post subject: How can we implement line to agent ratio |
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Can any one explain me abt how to implement the line to agent ratio in predictive dialer using see and also abt the drop call ratio with their brief description
My mail is cnvrs@rediffmail.com |
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