Call Center Forum Discuss Outsourcing here!    FAQ   Search   Memberlist   Usergroups   Register  Help Please          Call Center Forum Forum Index -> EPABX View previous topic :: View next topic   Author Message nyflava Joined: 15 Aug 2006 Posts: 4 Posted: Tue Aug 15, 2006 5:09 am    Post subject: Help Please Basically me and my family are looking to start a small call center in our local area. Maybe about 20-30 employees. I need information on technical specifications and the information on the lastest technology. Any suggestions or comments would be great. We want to know that if the call center must be a pbx based system with multiple 800 lines. When a call is recieved and an order is placed, how do we process that order? Are we equipped with our own mainframe with our own database or do we have access to your mainframes and if so, through what media? {I.E Routers, Legacy 3270, etc...} via what type communications facilities? T1's T3's Fiber Optics ETC.... Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First         Call Center Forum Forum Index -> EPABX All times are GMT Page 1 of 1   Jump to: Select a forum Call Centre Services----------------Telemarketing ServicesOutbound Call CentreInbound Call CentreLead GenerationCustomer Service Call CentrePhone SalesTelesales BPO----------------Data Related BPO ProjectsAccounting/Billing ProjectsMedical Transcription Call Center Software----------------Business Intelligence /Data MiningSales Force AutomationKnowledge Management Solution Web Enabled Call Center----------------Chat SolutionE-Mail Management Solution Voice Enabled Call Center----------------IVR SoftwarePredictive DialerCTI Solution Call Center Hardware----------------EPABX Call Center Manager's Forum----------------Value Creation in Call CenterSingle Call ResolveHR Policies in Call CenterBuilding Customer Satisfaction and Loyalty General----------------Know About Me  You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum Call Center Directory Powered by phpBB © 2001, 2005 phpBB Group

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