Call Center Forum Forum Index Call Center Forum
Discuss Outsourcing here!
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 

Future Call Centers

 
Post new topic   Reply to topic    Call Center Forum Forum Index -> Value Creation in Call Center
View previous topic :: View next topic  
Author Message
lvsubram



Joined: 30 Apr 2008
Posts: 2

PostPosted: Wed Apr 30, 2008 12:11 pm    Post subject: Future Call Centers Reply with quote

Today an average adult interacts with a call center at least two times a week. Companies know that the only direct link that they have with their customers is through the call center. I found this [url]http://indradhanush-laal.blogspot.com/2008/02/this-article-first-appeared-in-feb-2008.html[/url] that appeared in i.t. magazine very interesting. It explains how call center managers think. It is amazing the kind of analysis that call centers do. After reading this article I really think customer relationship management is a science! Smile
Back to top
View user's profile Send private message
meanne2007



Joined: 21 Jul 2008
Posts: 4

PostPosted: Mon Jul 21, 2008 1:56 am    Post subject: Reply with quote

call center is really in demand now a days, because of its new technology......


____

[url=http://www.easyanswering.com/]call center outsourcing[/url]
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Call Center Forum Forum Index -> Value Creation in Call Center All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Call Center Directory


Powered by phpBB © 2001, 2005 phpBB Group

Life Insurance * Wedding Invitations