Call Center Forum

linuxbrain · Joined: 21 Aug 2008 Posts: 4

Start your own Call Center using an Open-source technology; we are experts in the following areas:

1. Predictive dialer
2. Home-based call center
3. Automatic call distribution
4. CRM
5. IP-PBX
6. Customizable reports
7. FCC/OFCOM compliant

These are the most important to run a Call Center and to know more about the Company and services offered you can contact me at linux_brain@yahoo.com or call/text at +639178684710/+639198841522.

NOTE: Open-source applications and/or technology is less cost for paying the licenses but it is fastest, high performance and cost effectiveness in operations.

bijoy · Joined: 03 Sep 2008 Posts: 61

10 seats Dial Prix Dialers with New IBM server for 2.25 lacks

Free Voip Minutes for first Month.

50% should be paid as upfront and the rest after installation

DialPrix comes with a powerful, accurate, and flexible Answering Machine and SIT Frequency Detection, a must have tool to survive today’s cutthroat communications market crafting it as an ideal dialing pattern to be adopted or switched over for an outbound Contact Centre. Key product highlights are chalked down as follows:

• Flexible architecture allows the user to concurrently operate campaigns in: Predictive, Automatic or Manual Modes.
• Use of Cadence , Frequency and Voice Detection Algorithms for AMD and SIT Prediction techniques (Detection of Answering Machine , Fax Machine , Busy and Telco tones)
• Provision of Carrier Switch CDR Reconciliation Reports (both agent and campaign wise)
• Supports Agent-Wise Call Recording, Three Party Call Conference and Auto Detection (Fax Machine, Answering Machine, Busy Tone and Telco Tones).
• “Real-time" statistics and Call activity reports.
• Remote (Web based) monitoring of real time traffic and statistics
• PC-Based Telephony, facilitating sophisticated call processing features like Dial Next Number, 100 % digital call recording, Park Call, Web Call Back, Call Transfer, Music or Message on hold etc.
• Database Integration and Open Database Connectivity.

For more details contact us at dialers.voip@gmail.com